e-commerce director recruitment agency and headhunters
your next e-commerce director, in good hands.
We combine our data, our sector experts and our AI algorithms to identify the headhunter most relevant to your role, from a brand launching its first shop to a retailer running several marketplaces.
- no setup fees, pay on hire
- guaranteed replacement
they hire their marketing profiles with muzzo
how do you hire an e-commerce director through a recruitment agency?
An e-commerce director answers for the shop and logistics of a channel, including revenue. Muzzo hands your role to the headhunters who place this job most: they verify the channel P&L and the traffic growth achieved. Fee of 5 to 30%, on hire. If they leave within 3 months: search restarted at no cost.
how it works
you only pay if you hire
01
you describe the role
Using the form above: the role, your company, your scope. The rest is scoped in your first conversation with the Muzzo team.
02
our data chooses the headhunters
Our AI picks those who have hired the most e-commerce profiles, from more than 2,500 selected headhunters.
03
you meet the best profiles
Approached and qualified by headhunters who specialise in e-commerce. You choose who you meet.
04
you hire, then you pay
Not before. If the new hire leaves within 3 months, we restart the search at no cost.
they hired with muzzo
Muzzo's strength is the diversity of its recruiters: there is always someone listening to our needs.
With Muzzo, I get the reactivity of a marketplace and the quality of a search firm.
let's talk about your role
Antoine and the Muzzo team help you scope your role and choose the right headhunters. Describe your role in the form: we'll call you back to discuss it.
Antoine GigomasCEO and co-founder of Muzzo
one last question?
With Muzzo, you set the fee, between 5 and 30%, and you only pay it on hire: no deposit, no fixed fees. An e-commerce manager who runs a first shop and an e-commerce director who arbitrates multiple marketplaces don't take the same search. The fee follows that difficulty, and the Muzzo team helps you set it.
You have a double guarantee. If the new hire leaves within 3 months, for example because the real scope doesn't match the brief, we restart the search at no cost. If no replacement is found within 4 months, we refund 50% of the fees. On average, 94% of Muzzo hires are still in post after 3 months.
e-commerce headhunters are ready to start
A hire signed in under 26 days, paid only on hire.
the reality
an e-commerce director is judged by a P&L, not a campaign
a good e-commerce director already runs a channel that works
They answer for traffic, conversion and logistics of an operating shop. They aren't job-hunting. A headhunter of this role knows when and how to approach them.
knowing how to run campaigns doesn't make an e-commerce director
The role means holding a channel P&L, not just acquisition. The headhunter tests this P&L reading, not just past campaigns.
a hiring mistake shows in channel margin
Traffic bought at a loss, marketplaces run poorly, logistics not keeping up with growth. The headhunter checks the P&Ls actually held before putting anyone in front of you.
the roles
the e-commerce profiles our headhunters go after for you
From launching a first shop to running multiple marketplaces, each search goes to a headhunter who has already placed this profile.
e-commerce director
They answer for the shop, acquisition, conversion and logistics of the channel to senior leadership. The most-requested role.
e-commerce manager
They run the day-to-day of the shop: catalogue, promotions, performance, without yet the full scope of a director.
category manager e-commerce
They manage assortment and margin of a product family on the shop and marketplaces, between buying and digital merchandising.
marketplace manager
They open and run a brand's presence on Amazon, other major marketplaces, with their own rules and requirements.
the method
a headhunter who places e-commerce profiles, not an agency that does everything
An e-commerce channel is judged by its P&L. So the method starts from what the role needs to drive.
we define the channel to run
Own shop, marketplaces, or both; paid or organic acquisition; in-house or outsourced logistics: the brief describes the real P&L scope to hold.
a headhunter who places e-commerce profiles
From more than 2,500 selected headhunters, your role goes to those who place the most people in e-commerce and digital distribution.
the channel P&L tested before interview
The headhunter asks the profile to detail a channel P&L they held: revenue, margin, acquisition cost. Then they cross-check with references.
the figures
an e-commerce director's salary in figures
source: Apec, Pay for managers in the private sector across 111 job families, 2025 edition, p. 90 (digital marketing, retail sector) (opens a new window), 2025 data
source: Apec, Pay for managers in the private sector across 111 job families, 2025 edition, p. 90 (digital marketing, B2B retail sector) (opens a new window), 2025 data
hiring an e-commerce director: what you need to know
why use a headhunter to hire an e-commerce director?
The e-commerce director answers for a whole channel: shop, marketplaces, acquisition, conversion and logistics, with revenue and margin to hit. Good profiles are in post, busy with quarterly performance, and don't answer job ads.
A headhunter of this role knows how to approach them and ask the right questions: which channel, what acquisition budget, what margin target. For growth across all channels in a start-up, see our head of growth page.
e-commerce director or head of growth: what is the difference?
The head of growth drives acquisition, activation and retention of a start-up through experimentation, across all channels at once. The e-commerce director answers for one channel, online sales, with a distinct P&L: traffic, conversion, average order value, logistics.
A brand that also sells in stores needs an e-commerce director even without experimental growth ambition; a start-up with no online shop seeks a head of growth instead.
how do you assess an e-commerce director at interview?
The CV lists tools and campaigns. The interview should show something else: the ability to read a channel P&L and decide where to invest to improve it.
Ask for a real case: a channel whose P&L was sliding, the diagnosis, the decision made. The headhunter does this first screen before introducing anyone, and checks with references the revenue and margin actually held.
brand or retailer: what changes for an e-commerce director?
At a brand, the e-commerce director often launches or grows a direct-to-consumer channel, plus resellers. At a retailer, they run an established shop with a broad catalogue and multiple marketplaces to arbitrate.
According to Apec, the median of the digital marketing family, the closest to this role in absence of a dedicated e-commerce family, reaches 59 k€ in B2B retail, against 55 k€ in retail (2025 edition). State the model in the brief before discussing pay.
does general distribution have a different e-commerce profile?
Yes. According to Apec, the median in general and specialist distribution is 54 k€, but with the widest spread in the family: 80% of managers earn between 40 and 86 k€ (2025 edition). A large retailer often pays more at the top of the role than a smaller chain.
A headhunter who already places in this sector knows these spreads and avoids briefing a role on median alone.
your questions about hiring an e-commerce director
The head of growth drives growth of a start-up across all channels through experimentation. The e-commerce director answers for one channel, online sales, with a distinct P&L. For cross-channel growth, see our head of growth page.
The store manager runs a physical store, their team and their point-of-sale revenue. The e-commerce director does the same for the online channel: shop, marketplaces, acquisition and digital logistics. For physical retail, see our retail page.
There is no dedicated Apec family for e-commerce: the closest, digital marketing, shows a median of 55 k€ gross a year in retail (80% between 43 and 77 k€), and 59 k€ in B2B retail (2025 edition). An experienced e-commerce director typically sits above this baseline.
Yes, markedly in general and specialist distribution. According to Apec, the median there is 54 k€, but 80% of managers earn between 40 and 86 k€, the widest spread in the digital marketing family (2025 edition). State the retailer and activity volume in the brief.
Yes. Our headhunters place the full e-commerce channel function: e-commerce manager, category manager, marketplace manager. Describe the role in the form and we'll choose the right headhunter.